Holm House | Sun Terrace Suite's Reviews

HamizahStayed in Holm House | Sun Terrace Suite

It was a stunning room, very clean and comfortable throughout. From the photos, we initially thought it was a split-level apartment, so that was a little different from what we expected. However, we still really enjoyed our stay.
It’s in a very quiet and peaceful neighbourhood, making it perfect for a staycation or if you’re looking for somewhere you can properly relax without being disturbed.
Overall, 8/10. I would definitely recommend!

Response

Thank you, Hamizah. We are delighted that you found the suite clean, comfortable and peaceful, and that you enjoyed the quiet surroundings. We appreciate your feedback regarding the layout being different from what you expected from the photos, and are pleased this did not detract from such an enjoyable stay. Thank you for recommending us, and we would love to welcome you back. StayServiced

RuthStayed in Holm House | Sun Terrace Suite

Excellent location very near to sea front, beautiful pier and popular bathing spot, ideal for sunrise and sunset swims and walks. Accommodation clean and tastefully decorated, comfy bed, generous bathroom with beautiful roll top bath and powerful shower. Fabulous outdoor space with seating, sun loungers and partial sea view. Just take care not to bang your head if you are tall and take the room with the sloping roof (tip: place your suitcase where the roof is high).

Response

Thank you, Ruth, for such a lovely and detailed review. We are delighted you enjoyed the location, comfortable accommodation, spacious bathroom and outdoor terrace, as well as the nearby seafront and walks. We also appreciate your helpful observation about the sloping roof. It would be a pleasure to welcome you back to Holm House. StayServiced

NigelStayed in Holm House | Sun Terrace Suite

Lovely suite In lovely surroundings

I loved the garden balcony leading off the bedroom. Very spacious, peaceful. Handy having a mini fridge to keep things cold . The sun loungers were a lovely surprise. Close to everything. Even had a sea view.

Response

Nigel, we're thrilled to hear you enjoyed the spacious garden balcony at Holm House | Sun Terrace Suite, along with the peaceful atmosphere, mini fridge, sun loungers, and sea view. It's wonderful to know the location was convenient for you. Thank you for your 5-star review and for choosing Airserviced Cardiff.

SamStayed in Holm House | Sun Terrace Suite

Exactly what we expected with the room. Would love to stay here again! Little disappointing that a lot of things local are closed but apart from that, great. Loved the little gift bag in the room, great touch

Response

Thank you, Sam. We are delighted the room was exactly as expected and that you enjoyed the little welcome gift. We appreciate your comments regarding local opening times and are pleased you otherwise had a great stay. We would love to welcome you back again. StayServiced

JamieStayed in Holm House | Sun Terrace Suite

Most good but some issues

Mostly good but a few quite bad issues with the room. The shower door doesn't close fully. The toilet flush is broken, the short flush button doesn't work at all and the long flush button stays stuck down. Also when we arrived there were some small shards of broken glass on the floor outside of the bathroom and inside the bathroom itself. Nicely furnished room however, the grounds are lovely and the check in process was easy.

Response

Dear Jamie, thank you for sharing your feedback about your recent stay at Holm House. We apologise for the issues you experienced. We appreciate your compliments on the furnishings, grounds, and check-in process. Your comments will be addressed promptly to enhance future guest experiences. Airserviced Cardiff.