San Antonio - Emerald Alamo's Reviews

LashawntaStayed in San Antonio - Emerald Alamo

I really enjoyed my stay here. The backyard was my favorite! The home was comfortable and spacious. We stayed for a concert at the Alamodome and actually walked back to the home afterwards. The neighborhood is what you would expect for downtown, however we felt very safe with the gate and locks. 10/10 recommend, I would stay here again. ☺️

DestineeStayed in San Antonio - Emerald Alamo

Location was convenient.
The place was nice visually, however had a few issues. The main one being the toilet leak in the hallway bathroom…
Additionally, the host’s communication after our stay was not great unfortunately. We accidentally left a personal item behind, but still haven’t gotten a response from the host when we asked about it.
This will definitely be a one time booking. 👍

Response

We discovered the leak a couple of days after their stay, and they hadn’t mentioned it until we reached out first. It would have been helpful if they had let us know during their stay. It turns out there was a crack, which could’ve been caused by them. Regarding the item, this was brought up several days later. Per our policy, we are not responsible for lost items reported more than 24 hours after checkout. We responded that if the item was found, we would let them know.

EdgarStayed in San Antonio - Emerald Alamo

good stay.

DianeStayed in San Antonio - Emerald Alamo

This was a great place for our small group. Easy, spacious and walkable to things. I’d stay again.

ColleenStayed in San Antonio - Emerald Alamo

The place was really cute. Comfy beds. Good location to attractions. It seems like they really put a lot of thought into providing a great experience