Unlock the True Power of Your Reviews with Sentiment Analytics powered with AI
Go beyond ratings and discover the emotions driving your customer feedback. Powered by cutting-edge Artificial Intelligence, Sentiment Analytics is here to elevate your vacation rental business.
What is Sentiment Analytics?
Sentiment Analytics is your all-in-one tool to transform customer feedback into actionable insights. Whether it’s understanding emotions, spotting trends, or improving customer satisfaction, we help you make informed decisions to grow your business.
Turn Reviews Into Results
Improve customer satisfaction and retention
Pinpoint what your guests love and address opportunities to elevate their experience.
Identify your strengths and improvement areas
Build lasting relationships by acting on the feedback that matters most.
Enhance your properties and services effortlessly
Use AI-driven insights to optimize every aspect of your offering with minimal effort.
Access all functionalities of the Business AI Plan with a 14-day free trial.
How Sentiment Analytics Can Help You
Real-Time Insights
Go beyond surface-level reviews and explore the true emotions behind your customers’ feedback. Our AI-powered analysis uncovers patterns in satisfaction, dissatisfaction, and mixed sentiments, helping you understand what drives your guests’ experiences.
Comprehensive Dashboards
Gain a clear overview of your reviews with an intuitive dashboard that lets you filter data by property, date range, sentiment type, booking channel, and more. Focus on the metrics that matter most to your business.
Multilingual Review Support
Break language barriers effortlessly. Our tool automatically translates reviews into your preferred language, enabling you to understand customer feedback from any region without missing a single detail.
Phrase Highlights
Save time by analyzing the key phrases that define your reviews. Our system tags and organizes sentiment-rich statements by topics, so you can easily identify strengths, concerns, and actionable opportunities.
Frequently Asked Question
How does Sentiment Analytics work?
Our AI engine analyzes your reviews to detect customer sentiments. Simply ensure you’ve added at least one property and that your reviews were correctly imported.
Click the “Start Analysis” button, and the system will begin analyzing them automatically.
Can I try it for free?
Yes! You can try the full Business AI Plan for 14 days free of charge and with no commitment.
What’s included in the Business AI Plan?
The Business AI Plan includes all features: unlimited review and property exports, full API access, and up to 2 years of sentiment analysis for your reviews with an annual subscription.
Is there a limit to the number of reviews I can analyze?
During the free trial, you can analyze up to 50 reviews. Once you subscribe, the monthly plan includes 1 year of reviews, while the annual plan covers up to 2 years of review analysis.
Access all functionalities of the Business AI Plan with a 14-day free trial.
No commitment, no credit card needed!